FAQ

Everything you need to know about our rent guarantee service.

Your Questions

Most frequently asked questions and detailed answers

General Questions

Most applications are processed within 24 hours for initial assessment. Full approval is usually completed within 5 business days.

Yes — with stronger cover. You get corporate rent payment guarantee; we cover unpaid rent for up to 12 months directly. We provide full protection without using any insurance product.

No. We are not an insurance company and we do not sell insurance products. We provide a corporate rent payment guarantee service based on civil law contracts; we cover unpaid rent for up to 12 months directly.

Yes. Our model removes risk. Thousands of landlords use our system. We provide full cover with rent payments covered by us directly for up to 12 months; we are not an insurance company.

Yes, our services are available across Turkey. You can apply online wherever you are.

Payment & Guarantee

Even if the tenant loses their job, we cover rent payments for up to 12 months under the contract terms. Thus the landlord's income flow is not disrupted.

No. All unpaid amounts remain legally recoverable. All obligations continue for the guarantee period.

Our Guarantee Agreement specifies the rent amount, duration and scope of our corporate rent payment guarantee, which we provide directly for up to 12 months. All terms are set out clearly before signing. GüvenliKira is not an insurance company.

We cover the rent under the agreed terms. Even if the tenant does not pay, we take on rent payments for up to 12 months directly and then manage collection and legal process.

We wish it to be known that our holding is engaged solely in rent guarantee business. Our holding has a total of £7,500,000 in officially registered assets and capital. Our holding is not engaged in any other line of business. Property owners who wish to do so may request evidence of our company's equity from us by email. Our holding is one of the world's largest rent guarantee companies. Our aim is to build a partnership that secures our customers' income safely when they need it. We assure you that if you act in compliance with the law and the rules of this partnership, you will receive income for 12 months in relation to your rent without any collection issues.

No. We are not a bank, credit institution or finance company. We do not manage any credit, credit product, deposit or escrow. The service we provide is a purely private-law, contractual rent payment guarantee service, and the fee we charge is only a service fee under the name "Advance Contractual Guarantee Fee". This fee does not constitute client money and is not treated as credit or deposit.

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